I think teaching and learning is best played with multiple players. But sometimes we are asked to teach without even meeting the student. What is the best way to do this?
In my effort to make the most out of my single player teaching, I am thinking of presenting the subject of [my job function] in a modular web-browser-based approach, similar to a Wiki or a Blog. This teaching approach is not that exotic or novel, but in my particular workplace, it is not a very common or acceptable idea. Despite that, I am trying to incorporate it because of the value I see in it.
If someone prefers to focus learning on the details, they can choose to do so. If they prefer to focus learning on the overall perspective, they can choose to do so. If they want to read the series in order or jump to the sections they need at the time, they can choose to do so. Web pages allow for more flexibility in terms of creating the content (teaching) as well as digesting the content (learning). Simple word documents or work instructions tend to be very linear and I do not think these types of documents are particularly good methods of sharing “How do I do my work?”.
This approach will satisfy my desire to teach the way I would prefer to learn: exposure to the overall perspective with a focus on the specific details when necessary. This teaching approach will emphasize the importance of why what you are doing is important for the targeted result. And if someone doesn’t particularly care for learning this way, well they don’t have to! Someone can just take what they can use from this guide, and go learn and succeed the way that works best for them!
I won’t pretend to know everything about [my job function]. Those who come after me will most probably change the content and/or develop improved processes. That’s great, and I wouldn’t hope for any less from them! They should be enabled and encouraged to build upon what I built upon what those before me built upon. The work I am doing is constantly evolving and is really just a means to an end.
Teaching in a modular approach is especially useful for when we expect that there will be changes to the specific content and required processes. Once the system requires a change or someone develops an improvement, it is easier to just substitute out the parts that are no longer needed.
Hopefully, this approach is sufficient to adapt to future needs. If not, well then I hope that it is possible to see where I tried and failed. Someone can take these lessons and teach the next people what they learned, so that they can do even better!
It’s with that sentiment that I proposed this type of teaching method to my manager. However, to make a long story shorter, it was not received very well.